Privacy Policy
Information We Collect
This is a multi-tenant conversation management platform that we provide to client organizations to help them manage conversations with their users. When you access this platform, you are using a tool provided by your organization to manage customer interactions.
When you sign in using Google Sign-In, we collect only the following information from your Google account: your name, email address, and profile image. This information is used solely for authentication and platform access. We do not collect, store, or access your Google password or any other Google account data.
How We Use Your Information
We use your Google account information exclusively to:
- Authenticate your identity and provide secure access to the conversation management platform.
- Display your name and profile image within the platform interface for identification purposes.
- Enable proper user account management within your organization's tenant.
- Facilitate platform functionality that requires user identification.
We do not use your information for marketing, advertising, analytics, or any purpose beyond providing the conversation management platform functionality to your organization.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your authentication information is accessible only within your organization's tenant on our platform and to authorized administrators within your organization.
As a multi-tenant platform, your data is isolated within your organization's environment. We maintain strict data separation between different client organizations using our platform.
Data Security
We implement industry-standard security measures to protect your authentication data against unauthorized access, alteration, or disclosure.
Your Google Sign-In data is processed securely and is not stored beyond what is necessary for platform functionality.
Google API Services
This conversation management platform uses Google Sign-In API exclusively for user authentication. We strictly comply with Google API Services User Data Policy and Limited Use requirements.
Our use of Google API data is limited to:
- User authentication and secure login to the platform
- Displaying your name and profile image within the platform interface
- User identification within your organization's tenant environment
We do not access, store, or use any other Google account data, services, or APIs beyond the basic profile information needed for authentication and platform access.
Your Rights
You have the right to:
- Revoke this application's access to your Google account at any time through your Google Account settings.
- Request deletion of your authentication data from our platform.
- Access information about what data we have collected from your Google account.
Since we only collect basic Google profile information for authentication, there is minimal personal data to manage or delete.
Last updated: 8/13/2025